Privacy Policy

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Privacy Policy

Who are we?

www.gloucesterquays.co.uk is the web site for Gloucester Quays LLP, which is part of The Peel Group. We encourage the interactive nature of online media, but also try to educate customers about how to appropriately safeguard their privacy when travelling on the web. Our information collection practices are described below

This Privacy Policy will inform you of the following:

What personally identifiable information is collected from you on the website
What company is collecting this information
How the information is collected
How this information will be used
What communication you can expect from us
With whom the information may be shared
The security procedures in place to protect the information collected
What choices are available to you regarding collection, use and distribution of the information

Gloucester Quays is part of The Peel Group and for full T&C's please visit www.peel.co.uk

1. What personal information do we collect?

We will collect the following information about you when you complete our registration form for website updates and or WiFi Services:

your name
your email address
postal address
your telephone number
your mobile phone number and network type.
your acceptance of our Terms & Conditions

It is necessary for you to provide some or all of this information if you wish to become a member of a Peel Group website (newsletter sign up at an Event), enter a competition within The Peel Group, use our Wi-Fi services across The Peel portfolio. By signing up to The Peel Group you are giving The Peel Group and its investment interests the authority to share your data with the Peel Domain (within The Peel Group) Your data will NOT be passed onto any 3rd parties external to The Peel Group or any companies that do not belong to The Peel Group.

The Peel Group consists of the following portfolio.

Any data that The Peel Group hold is secure within a resilient server that is hosted internally and NOT within The Cloud. Your privacy is important to us.

In addition there may be an option for you to provide further data relating to your specific interests. You can remove your data from The Peel Group database at anytime by unsubscribing from The Peel Group website that you signed up to, or by contacting us to request a removal of your data. You can contact us at info@peelgroup.global

2. What company is collecting this information?

Gloucester Quays as part of The Peel Group, collects and uses your personal information. Gloucester Quays is a trading name for Gloucester Quays LLP which is a registered company established in England and Wales with company number OC324843.The registered office for Gloucester Quays LLP is 64 Clarendon Road, Watford, Herts, WD17 1DA, UK.

3. How the information is collected

Your personal data will be collected via a registration area

Cookies and Log Data

Cookies are information files which your web browser places on your computer when you visit a site. Gloucester Quays is able to access only the cookies that it sets on your computer and we are only able to determine the type of computer operating system and browser that you and other visitors are using. Gloucester Quays collects this non-personally identifiable information in order to improve access to the web site content, based on our visitors browsers and operating system types to make our content available to as many customers as possible. You can, of course, disable cookies on your computer by indicating this in the preferences options menus in your browser.

Log data collected on web servers within Gloucester Quays’ control also supplies Gloucester Quays with non-personally identifiable information about the number of visits to different pages on the site. We use this information only for improving our site.

4. How this information will be used?

We respect your privacy and will only use your information:

to log various usage and statistical information about your use of our facilities
to administer the website and gather broad demographic information about users of the site
to send you newsletters
for marketing purposes – providing you with details of special offers, promotions, new services and general information
to advise you of changes to our website
to improve our website, and to customise our website for you based on your demographics

Our site provides an opt-in and opt-out facility so that you only receive information if you choose to. At any time you can access your profile and change your marketing status indicating whether you want to opt-in or opt-out for marketing information. If you choose opt-in status, whenever we send you information, we will always give you the opportunity to request your details to be removed from our marketing list.

5. What communications can you expect from us?

We may need to contact you by email, telephone, letter or SMS for the following purposes:

to obtain any additional information necessary for marketing purposes

6. Who will we share your information with?

We may disclose your Information to:

our regulators, lawyers and auditors, funders and successors in title.
persons where required by law under a court order or subpoena or to any law enforcement agency in connection with the commission of any offence.
employees for customer service information only.
any third party service providers or agents acting on our behalf.
to provide statistical information as to the use of our website

Third party organisations who are an interest or investment to The Peel Group. If you do not consent to supplying your details to such third parties, please contact us stating that you wish to opt out for the use of this data.

your browser type (e.g. Netscape Navigator, Internet Explorer)
your operating system (e.g. Microsoft Windows, Macintosh)
your IP address (a unique identifier for each connection to the internet)
your domain name (e.g. freenet.co.uk, demon.co.uk)

This information is automatically collected and does not require your input – the information is used to improve our facilities and to provide you with an optimum website.

7. Security

We understand the concerns you have about giving your personal details over the Internet so we are rigorous about our security procedures. The following procedures are in place to prevent the loss, misuse, alteration or theft of your information:

we use secure sockets layer (SSL) technology with 128 bit encryption
we use secure keys to encrypt your information while it is on the internet (where this security is supported by your browser)
our server uses state of the art encryption to store your information

8. What choices are available to you regarding collection, use and distribution of the information

Your information

Your Information will be retained by us for as long as the purpose for which it was collected continues unless you choose to be removed from our database and this option will be available. By law, you are entitled to a copy of the personal information we hold on you. You may change or modify your personal information at any time.

Opt-Out Procedure

You may choose not to receive any communications from us and /or third parties. We maintain an opt-out option on our website that you may choose to select at any time.

Changes / Modification

You may change or modify your personal information at any time. You may make a request to us to change or modify your information at any time.

Changes to this Privacy Policy

If we change this policy, we will post the new policy on our home page. If the change means that we will use your information differently, we will notify you. You may accept the change of use, or if you do not, we will continue to use your information in accordance with the policy under which it was collected.

Our Pledge to You

We pledge our intention to meet our obligations under this Privacy Policy statement, and to comply with the requirements of the UK Data Protection Act 1998.

Contacting Us

You can contact us by clicking onto ‘Contact Us’ if you have any queries on this Privacy Policy. Alternatively you can write to:

Genna Lenden
Digital Marketing Manager
Gloucester Quays,
Peel Lifestyle Outlets,
The Peel Group,
Peel Dome,
The Trafford Centre,
TRAFFORDCITY
Manchester,
M17 8PL